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Shade Cloth & Shade Sails FAQ

Have your Pre-Made Heavy Duty Shade Sails been tested?

Heavy Duty Test Results: Down to the thread. In a world flooded with choices, making the right call for your shade needs can be a bit of a head-scratcher. But that's where our Shade Sails stand out – we're all about being upfront and letting their sh

Do you offer installation or a customisation service for Shade Sails?

While we strive to provide a comprehensive service to all of our customers, we currently do not offer installation or customisation services. We understand that these services can be beneficial, but at this stage, they are beyond our scope. However,

Does my Shade Sail come with a warranty?

We offer a 1 year warranty on our Shade Sail products, however they must strictly be installed as per the recommended method in the supplied instructions.

How are your shade sails measured?

The measurement of our shade sails is a straightforward process that ensures you get the perfect fit for your space. We measure from corner to corner. Each corner of our shade sails includes a stainless steel ring. When we say we measure corner to co

Does my Shade Sail come with fittings / hardware?

As per the product page images, the sail will come with corner attachment points. No other hardware is included, however we offer a range of Hardware kits and specialist hardware such as Turnbuckles, Eye Plates and more.

Will my Shade Sail come with fitting instructions?

Absolutely, each of our pre-made shade sails is accompanied by a comprehensive set of fitting instructions. We understand that installing a shade sail can be a new experience for some customers, and we aim to make the process as smooth as possible. O